Total Performance

Accessibility statement

Everyone should be able to book a repair, read a quote, and call the shop. Here is where we stand and how to tell us when something is in the way.

Last updated: 6 September 2026

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. The site is built with semantic headings and landmarks, keyboard-reachable controls, visible focus outlines, labelled form fields, text alternatives on meaningful images, and tap targets sized for phones.

Controls built into every page

The accessibility button in the bottom right corner of any page opens a panel where you can:

  • Increase text size up to 150 percent
  • Turn on high contrast
  • Reduce motion and hover animation
  • Underline every link
  • Switch display type for a plainer, more readable font
  • Strengthen the focus outline for keyboard use
  • Enlarge the mouse pointer

Your choices are stored on your own device only, and the site also honours your system "reduce motion" setting automatically.

Known limitations

Content we do not control — embedded maps, review widgets, and any third party booking tools — may not fully meet the same standard. Older photos may have shorter descriptions than we would like. We fix these as they come up.

Tell us about a barrier

If any part of this site or the shop itself is hard to use, contact us and we will help directly and fix the page.

We aim to reply within two business days.